CU Market Research joins The Maclean Group!
Please help us welcome CU Market Research to The Maclean Group! Since its inception five years ago, The Maclean Group has focused on...
Leveraging your credit union’s data to guide branch strategy
Setting aside any arguments for brick & mortar expansion vs. online/mobile growth – I think we’ll all agree that it’s an exciting time...
How much do we invest in our ageing branch network?
“How do we update a legacy branch without breaking the bank?” (pun intended!!) We hear this question from many clients with whom we’ve...
Why would we invest in an analysis when we already know where to put our new location?
Anyone can pick a piece of real estate to locate a branch or store. Someone on your team is likely familiar with the area. You may know...
Credit Unions Connect with Communities
One of the greatest privileges of working in our advisory role is getting to know the people who run community financial institutions...
The power of maps.
My son’s second grade class has been learning about maps and, last week, I had the opportunity to introduce the class to GIS (geographic...
Don't stop now!!
You had a list. You checked it twice. You must be done… shew (wipe of the brow). Now it’s time to sit back and reap the rewards of your...
"You want me to do what?"
“So, let me get this straight. You want me to open new accounts, complete personal loans, AND process transactions?” We’ve heard this all...
What are consumers really thinking?
We’ve employed the same service vendor for almost a decade. The service has been moderately priced, and we’ve received moderate quality...
How easy is it to do business with you?
We’ve all seen pictures of ultra-modern branches with Jetson-like features. Many can be mistaken for coffee houses or Apple stores with...
